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Privacy Policy

Privacy Policy

This Privacy Policy explains how Bird Pencil Academy processes personal data on birdpencilberrynest.click in connection with its courses on IT security and digital literacy. It describes what we collect, how we use it, when we share it, and the choices available to users.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Contact Information

Privacy email
support@birdpencilberrynest.click
Telephone
+41 78 296 84 74
Mailing address
Haberzelgweg 17, 3652 Hilterfingen
Privacy contact
Use the contact details below for privacy questions, requests, or complaints.
Contact Page
01
Processing purpose

How We Use Data

We use personal data to provide access to courses, manage accounts, process registrations, communicate with users, maintain site security, monitor performance, prevent abuse, handle support requests, comply with legal obligations, and improve the reliability and content of our services. Where permitted, we may also use limited data for internal reporting and service administration.

Processing is limited to operational needs and the delivery of the site and courses.
02
Sharing partners

Service Providers and Partners

We may share personal data with hosting, analytics, payment, communication, and security providers that support the operation of the site and courses. These parties act under contractual or similar obligations and may process data only for the services they provide to us. We do not authorize them to use the data for unrelated purposes.

Service providers receive only the information needed to perform their functions.
03
Legal basis

Legal Disclosure

We may share personal data when required to comply with law, court orders, lawful requests, or to protect our rights, users, systems, or property. We may also disclose information where necessary to investigate fraud, security incidents, or misuse of the site.

Disclosure to public authorities is limited to lawful and necessary cases.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing based on legitimate interests where that basis applies, and you may withdraw consent where processing depends on consent.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity before acting on a request. We aim to respond within a reasonable period and within any deadline required by law. If a request cannot be fully granted, we will explain the main reason where permitted.

Requests are reviewed after we confirm identity and scope.
Data Retention

Data Retention

Retention periods depend on the type of data and the reason it was collected. We generally keep account, course, and communication records for the period needed to provide services, resolve issues, maintain security, and meet legal, accounting, or audit obligations. When data is no longer needed, we delete it, anonymize it, or restrict it where deletion is not immediately possible.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Changes to This Policy

If we make material changes, we will post the updated version on this page and may provide additional notice where appropriate. The date of the latest revision should be reviewed periodically, especially before submitting personal data or continuing to use the site.

We may revise this notice to reflect legal, technical, or operational changes.
01

Data We Collect

We may process account details, contact information, course registration data, payment-related records where applicable, communications sent to us, device and usage information, and technical logs. We may also process information you choose to provide in forms, surveys, or support requests.

The categories collected depend on how the site and courses are used.
02

Sources of Data

We collect personal data directly from you when you create an account, enroll in a course, submit a form, or contact us. We also receive data automatically from your browser or device when you access the site, and from service providers that support hosting, analytics, payments, or communications.

Information comes from users, site activity, and limited technical service records.
03

Cookie Types

We may use essential cookies to support security and core site functions, preference cookies to remember selected settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes; others remain for a limited period unless deleted earlier.

Cookie use is limited to operational, preference, and basic analytics functions.
04

Cookie Controls

You can usually manage cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect login, course access, or other site functions. We do not rely on cookie settings to override legal or security-related processing that is necessary for the site to operate.

Browser settings and site controls may limit non-essential cookies.